Branch customizations
Everything you can customize per branch, with the plan each needs.
These settings belong to one branch. Select the branch in the header, then make the change. Each section states the plan where it becomes available.
Branch profile and operations
| Customization | Where | Plan |
|---|---|---|
| Name, code, parent branch (hierarchy), contact person, phone, email | Branches → branch | Basic |
| Address and GPS | Branches → branch | Basic |
| Opening and closing time (overnight supported), timezone, currency | Branches → branch | Basic |
| Closed weekdays and closed dates with a reason | Branches → branch | Basic |
| Order prefix, invoice prefix | Branches → branch | Basic |
| Receipt header and footer text | Branches → branch | Basic |
| Default tax rate and service charge rate (fallback when no tax rules) | Branches → branch | Basic |
| Allow online orders flag, seating capacity, assigned kitchens and warehouses, delivery zones | Branches → branch | Basic |
See Branches.
Floor and tables
| Customization | Where | Plan |
|---|---|---|
| Floor areas (name, colour, order) | Floor & Tables → Floor Areas | All plans |
| Tables (type, shape, capacity, min/max, flexible, section) | Floor & Tables → Tables | All plans (Free 5, Basic 20, Pro 50, Pro Plus unlimited) |
| Drag-and-drop floor plan layout | Floor & Tables → Floor Plan | All plans |
| Block a table or take it out of service, with reason and end time | Tables | All plans (managers) |
| Cleaning buffer per table | Table form | Used by reservations: Basic |
| Close a whole area on specific dates | Floor Areas | Used by reservations: Basic |
| Availability timeline | Floor & Tables → Availability | Basic |
| Merge and split tables | Floor & Tables → Table Merges | Basic |
See Floor areas, tables & floor plan and Table merging.
Menu overrides for the branch
All of these need branch customization, which is available from Pro. Without it every branch shows the whole catalog at base price.
| Customization | Level | Plan |
|---|---|---|
| Assign which menus the branch sells, with display order | Menu | Pro |
| Seasonal start and end dates for a menu at this branch | Menu | Pro |
| Limit a menu to certain channels | Menu | Pro |
| Disable a category, mark temporarily unavailable, custom category name, display order | Category | Pro |
| Category time window and weekdays (for example Breakfast 07:00 to 11:00) | Category | Pro |
| Sell or do not sell an item here; live availability; “temporarily out today” | Item | Pro |
| Branch override price | Item | Pro |
| Per-channel prices (dine-in, takeaway, delivery, online, QR) | Item | Pro |
| Show an item only on certain channels; time window and weekdays | Item | Pro |
| Branch-specific taxes on an item | Item | Pro |
| Per-branch price and availability of a modifier | Modifier | Pro |
See Branch menu customization.
Taxes, charges and payments for the branch
| Customization | Where | Plan |
|---|---|---|
| Branch tax rules: assign taxes and choose all channels, dine-in, takeaway or delivery | Branch → Tax rules / Settings → Taxes | Basic |
| Service charges for this branch only (type, value, channel, minimum, automatic or manual) | Settings → Service Charges (pick the branch) | Basic |
| Payment methods for this branch only | Settings → Payment Methods (pick the branch) | Basic |
Staff, roles and departments in the branch
| Customization | Where | Plan |
|---|---|---|
| Give staff access to the branch and set their role there | Branch → Assign Staff | Basic (multi-branch) |
| Different role per branch for the same person | Branch → Assign Staff | Basic |
| Branch-specific custom roles (only active in this branch) | Roles (scope: one branch) | Pro |
| Branch-specific departments | Departments (scope: one branch) | Basic |
| Weekly shifts and attendance for the branch | People → Schedule | Pro |
See Staff, roles & departments and Staff schedule & attendance.
Kitchen, printing and documents
| Customization | Where | Plan |
|---|---|---|
| Branch-only prep stations, workflows and profiles | Settings → Prep Stations / Workflows / Profiles (pick the branch) | Pro |
| Printers (thermal, label, A4, virtual) with browser, network or USB connection | Settings → Printers | Pro |
| Print agents (one per branch PC) with rotate and revoke | Settings → Printers → Print agents | Pro |
| Print rules by trigger, document, station, order type and copies | Settings → Print Rules | Pro |
| Station-based print rules | Print Rules | Pro (needs Prep Workflows) |
| Station-move tickets, course routing and order-source routing | Print Rules | Pro Plus |
| Template choice for this branch only | Settings → Document Templates (This branch) | Basic |
| Custom templates for this branch only | Settings → Document Templates | Pro |
| Manual printing of bills, receipts and kitchen tickets | Order page | All plans |
See Printing & the print agent and Prep stations & workflows.
Bookings
| Customization | Where | Plan |
|---|---|---|
| Reservations, walk-ins and waitlist | Floor & Tables | Basic |
| Reservation durations, occasions and sources, deposits, no-show rules | Reservations | Basic |
| Public online booking page and manage page | Floor & Tables → Online Booking | Pro |
Inventory in the branch
| Customization | Where | Plan |
|---|---|---|
| Warehouses (main, cold, dry, bar, other) | Inventory → Warehouses | Basic |
| Stock levels, reorder level, max level and cost per unit per warehouse | Inventory → Stock Levels | Basic |
| Stock movements and low-stock alerts for the branch | Inventory → Movements | Basic |
Reports
| Customization | Where | Plan |
|---|---|---|
| Reports scoped to the selected branch, or across all branches | Management → Reports | Pro |
| Branch comparison | Management → Reports | Pro |
Ready to try it?
Create a free account and follow along.