# Support

> How to reach the Sofra and TablixAI team.

Source: https://sofra.tablixai.com/docs/support

Section: Reference

We are here to help you get live and stay running.

## Get in touch

- Visit [tablixai.com](https://tablixai.com) to contact the TablixAI team.
- Pro Plus customers get **priority support**.
- Ask us to import your menu or help set up branches, taxes, printers and the print agent.
- Ask about TablixAI’s restaurant automation (AI front desk, marketing, operations and finance agents).

## When you contact us

Include your restaurant name and address, the branch, what you expected, what happened, the time it occurred and a screenshot. For printing issues add the output of `npm run check`.

- [Start free](https://app.sofra.tablixai.com): Create your account and explore on the Free plan.
- [Quickstart](https://sofra.tablixai.com/docs/quickstart): Be taking orders in about an hour.