# Status reference

> Every status used for orders, items, prep, tables, reservations, walk-ins, waitlist and documents.

Source: https://sofra.tablixai.com/docs/status-reference

Section: Reference

## Order status

| Status | Meaning |
|---|---|
| Pending | Created, not yet sent. |
| Confirmed | Sent to the kitchen. |
| Preparing | The kitchen is working on it. |
| Ready / Ready for pickup | Food is ready. |
| Served | Delivered to the table. |
| Billing | Bill requested (dine-in). |
| Picked up | Collected (takeaway). |
| Assigned / Out for delivery / Delivered | Delivery progress. |
| Completed | Finished and fully paid. |
| Held | Saved without sending. |
| Cancelled / Voided | Cancelled, or voided with a reason. |

## Payment status

| Status | Meaning |
|---|---|
| Unpaid | Nothing paid. |
| Partial | Some paid; a balance remains. |
| Paid | Settled. |
| Overpaid | More than the total was received. |
| Refunded | A refund was recorded. |

## Item and prep status

| Field | Values |
|---|---|
| Item status | Pending, preparing, ready, served, cancelled |
| Prep status | Not required, pending, in progress, ready, skipped, failed, cancelled |
| Priority | Normal, high, urgent |

## Table status

Available, reserved, occupied, waiting order, order placed, being served, bill requested, waiting cleaning, cleaning, ready, blocked, out of service. See [Floor areas, tables & floor plan](https://sofra.tablixai.com/docs/floor-tables).

## Reservation, walk-in and waitlist

| Record | Statuses |
|---|---|
| Reservation | Pending, confirmed, arrived, seated, ordering, dining, bill, completed, cancelled, no-show, expired |
| Walk-in | Waiting, seated, completed, left, no-show |
| Waitlist | Waiting, notified, seated, left, no-show |
| Deposit outcome | None, refund due, forfeited, refunded |

## Documents and print jobs

| Record | Statuses |
|---|---|
| Billing document | Draft, finalized, void |
| Print job | Queued, printing, printed, failed, cancelled |
| Subscription | Active, trialing, past due, cancelled |
| Restaurant | Draft, published |