# Plans & limits

> What each plan includes and how limits behave.

Source: https://sofra.tablixai.com/docs/plans-and-limits

Section: Get started

Sofra has a free plan that never expires, plus three paid plans. Prices are in USD and exclude tax; annual billing gives two months free.

## Prices and limits

|  | Free | Basic | Pro | Pro Plus |
|---|---|---|---|---|
| Price / month | Free | $15 | $39 | $99 |
| Price / year | Free | $150 | $390 | $990 |
| Staff accounts | 2 | 10 | 50 | Unlimited |
| Menu items | 20 | 100 | 500 | Unlimited |
| Tables | 5 | 20 | 50 | Unlimited |
| Storage | 0.5 GB | 2 GB | 10 GB | 100 GB |

“Unlimited” on Pro Plus is subject to fair use.

## Feature by plan

| Feature | Free | Basic | Pro | Pro Plus |
|---|---|---|---|---|
| POS, orders, menu, tables, kitchen screen | Yes | Yes | Yes | Yes |
| Bills and receipts, manual kitchen printing | Yes | Yes | Yes | Yes |
| Multiple branches |  | Yes | Yes | Yes |
| Inventory, ingredients, recipes |  | Yes | Yes | Yes |
| Customers and departments |  | Yes | Yes | Yes |
| Taxes, discounts, coupons, service charges, payment methods |  | Yes | Yes | Yes |
| Reservations, walk-ins, waitlist, table merging |  | Yes | Yes | Yes |
| A4 invoices and template selection |  | Yes | Yes | Yes |
| Reports and analytics |  |  | Yes | Yes |
| Custom roles |  |  | Yes | Yes |
| Staff scheduling and attendance |  |  | Yes | Yes |
| Prep stations, workflows and profiles |  |  | Yes | Yes |
| Advanced orders (refund, split order, merge, duplicate) |  |  | Yes | Yes |
| Online booking page |  |  | Yes | Yes |
| Automatic printing (printers, print rules, print agent) |  |  | Yes | Yes |
| Custom document templates |  |  | Yes | Yes |
| Per-branch menu customization |  |  | Yes | Yes |
| Advanced print routing (station-move tickets, course and source routing) |  |  |  | Yes |
| API access, white-label (no Sofra watermark), custom domain, dedicated database |  |  |  | Yes |

## How limits work

- Limits cap the **creation** of new records. Hitting a limit never deletes or hides existing data.
- When you reach a limit, the action is blocked with a message showing your current usage and the limit, and an upgrade prompt.
- Usage is tracked live. You can see staff, menu items, tables and storage against your limits on the **Usage** tab of a restaurant in the portal and on the **Billing** page.
- If your subscription becomes inactive (for example a failed payment), gated features pause until it is renewed.

## Changing or cancelling

- **Upgrades** apply immediately, prorated.
- **Downgrades** are scheduled for the end of your billing period, and are blocked while your usage is above the lower plan’s limits (you are told which limits).
- **Cancelling** takes effect at the end of the period. You keep access until then. You can undo a scheduled downgrade or cancellation before it takes effect.
- Your first payment on a paid plan is refundable within 14 days. Prices exclude VAT, GST or sales tax, which is added at checkout where required.

Details are in [Billing & subscription](https://sofra.tablixai.com/docs/subscription-billing).